SaaS Development

Turn your idea into a SaaS product your customers sign up and pay for. We run our own SaaS helpdesk, so we build for real-world multi-customer use from day one.

Free consultation and written quote. We reply within 1 working day.

What goes into your SaaS

MVP first

Launch the smallest version that proves the idea, then grow it with real customer feedback.

Multi-tenant architecture

Many customers on one platform, with each customer’s data kept separate and secure.

Plans and subscriptions

Pricing plans, trials and recurring billing through the payment gateway you choose.

Users, roles and permissions

Sign-up, login, teams and role-based access, so each user sees only what they should.

Admin console and analytics

Manage customers, plans and usage, and see how your product is being used.

Emails and notifications

Welcome emails, alerts and reminders that keep customers engaged.

Technology we use

  • ASP.NET Core
  • C#
  • React
  • TypeScript
  • Microsoft SQL Server
  • REST APIs
  • Payment gateway integration
  • Cloud hosting

Built by a team that ships its own software

M-Reply itself is a SaaS product: a hosted email helpdesk that teams sign up for, priced per agent per month.

See the M-Reply SaaS platform

How we work

  1. 1

    Discuss

    A free call to understand your business, your users and the problem to solve.

  2. 2

    Scope and quote

    A written scope, fixed price in your currency and timeline, before any work starts.

  3. 3

    Build with demos

    We build in stages and show you working software along the way, so changes come early.

  4. 4

    Launch and support

    We deploy, train your team and hand over, with a bug-fix warranty and optional AMC.

  • Fixed scope and price agreed in writing
  • Pay in milestones as the work is delivered
  • 30-day (Business) or 90-day (Premium) bug-fix warranty
  • Source-code ownership written into the agreement
  • You keep ownership of your business data
  • Annual maintenance contract (AMC) available

See prices, add-ons and payment options on our development plans, or apply for free development of a small first project.

Get a free quote

We use your details only to contact you about your request. See our privacy policy.

Frequently asked questions

Yes, and we recommend it. We agree the few features that prove your idea, build and launch those, then plan the next releases from what your first customers do.

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